How do I check my gift card balance?
Use the form on our home page: enter your card number, expiration date, and CVV exactly as printed on the card, then click Check Balance. Your remaining balance appears in seconds.
Frequently asked questions
Everything you need to know about checking your Vanilla Balance gift card balance.
Last updated
Is checking my gift card balance free?
Yes. Looking up your balance is completely free — there are no fees, accounts, or subscriptions.
Do you store my card number or CVV?
No. We use your card details only to look up the balance and do not save them on our servers. All requests are sent over HTTPS.
Why does my balance say zero or my card is invalid?
Double-check the card number, expiration date, and CVV. If the card is brand new, it may need to be activated by the retailer first. If the issue continues, contact us.
Can I use this from outside the United States?
This service is designed for U.S.-issued gift cards and U.S. customers.
Where can I get more help?
Email us using the contact page and we will get back to you as soon as possible.